Returns & Refunds Policy
As each order is individually customized by us to your requirements, regrettably we are not able to offer returns or exchanges.
Please check thoroughly the size and measurements of all items before placing your order.
Should you receive an item with a manufacturing defect please email us at firstname.lastname@example.org with details within 3 days of receipt of your order. If the fault is confirmed as a production issue, we will arrange for its return by courier and a replacement will be issued.
Should you decide that you do not want a replacement we will issue a store credit valid for 3 months from the issue date. Kindly note that we are unable to process a cash refund.